FAQs Archive - New Vision Windows & Doors

你們的門窗保固是什麼？20 年無憂保固

在 New Vision Windows & Doors，我們為所有產品和人工提供 20 年無憂保固。我們相信兌現我們的承諾，因此，我們不會做出諸如終身保固之類的空洞主張。如果您的窗戶在安裝之日起 20 年內遇到任何問題，例如玻璃密封條破損、窗戶操作曲柄或框架變形，只需聯絡我們即可立即維修，無需支付額外費用。

完成窗戶更換專案需要多長時間？

窗戶更換專案所需的時間取決於多種因素，包括要更換的窗戶數量、所選更換方法的類型（例如框到框或磚對磚）以及所需的任何額外定製或修改工作。平均而言，標準窗戶更換專案可能需要一到三天才能完成。

您的窗戶有帶紗網嗎？

有的！我們所有的操作窗口都配有玻璃纖維紗網。紗網設計方便使用，可以從窗戶拆下來，方便清潔。防蟲網的框架由鋁製成，確保卓越的剛性和耐用性。

我如何知道是否需要更換門窗？

主要可能需要更換窗戶或門的跡象包括漏風、打開或關閉困難、明顯的損壞或變形、真空玻璃之間形成的凝結以及過時的美觀。我們的專家可以評估您目前的門並推薦最佳的行動方案，無論是維修、改造還是安裝根據您的需求量身訂製的全新門窗。

磚到磚窗戶更換和框到框更換有什麼不同？

磚到磚也稱為全窗口更換，涉及拆除整個舊窗的架構，包括原先框架。這種細緻的方法可確保無縫貼合併解決任何潛在問題，例如水損壞或腐爛。另一方面，框到框的更換涉及在現有框架內安裝新窗戶並保留周圍的框架和外殼。這兩種方法都有各自的優點，並根據預算、結構完整性和美學偏好等因素進行選擇。

1 – What is your warranty? 20 Year Hassle Free Warranty

Window Replacement Company - At New Vision Windows & Doors, we offer a hassle-free 20-year warranty on all products and labour. We believe in delivering on our promises, therefore, we will not make empty claims such as a life time warranty. If you encounter any issues with your windows within 20 years from the date of install, such as broken glass seals, window operating cranks, or frame warping, simply contact us for prompt repairs at no additional cost to you.

2 – Do your windows come with bug screens?

Yes! All of our operating windows come with a fiberglass-mesh screen. The bug screen is designed for easy use and can be detached from the windows for convenient cleaning. The frame of the bug screens is made from aluminum, ensuring exceptional rigidity and durability.

3 – What is the difference between brick-to-brick window replacement and retrofit replacement?

Brick to brick also known as full-frame replacement, involves removing the entire window or door unit, including the frame, trim, and casing, down to the original rough opening in the wall. This meticulous approach ensures a seamless fit and addresses any underlying issues such as water damage or rot. Retrofit replacement, on the other hand, involves installing a new window within the existing frame and preserving the surrounding trim and casing. Both methods offer their own set of benefits and are chosen based on factors like budget, structural integrity, and aesthetic preferences.

4 – How long does it take to complete a window replacement project?

The duration of a window replacement project depends on various factors, including the number of windows being replaced, the type of replacement method chosen (e.g., retrofit or brick to brick), and any additional customization or trim work required. On average, a standard window replacement project can take anywhere from one to three days to complete.

5 – How do I know if I need to replace my windows or doors?

Signs that indicate it may be time for window or door replacement include drafts, difficulty opening or closing, visible damage or warping, condensation build up between glass panes and outdated aesthetics. Our experts can assess your current doors and recommend the best course of action, whether it's repairing, retrofitting, or installing brand new windows and doors tailored to your needs.